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Shipping
Lagrange12.com ships worldwide using DHL or Fedex express service.
Orders are shipped from Lagrange12 from Brescia or Turin, Italy – from Monday to Friday.
You'll receive an email confirmation with the Tracking Number to follow your order status.
All our shipments are insured against theft and accidental damage at no additional cost to the client. Once the shipment reaches its destination, items are no longer insured. Any claim concerning damages, missing items and/or delivery to a wrong address shall be noticed and received by Lagrange12 within 10 (ten) days from the order delivery date on the courier website, and failure to comply to this term will result in the claim not being accepted.
You can get more information about delivery from your personal profile. For further informarion or variation, please contact our cutomer care. We shall not be responsible for delays in shipments caused by weather conditions, customs issues or any other problem beyond our control.
Taxes and Duties
Lagrange12.com dispatches orders Duties and Taxes Paid – DTP – (hence all taxes and duties are included for the following countries): European Union Countries, Bahrain, Hong Kong, Japan, Kuwait, Luxembourg, Malta, Monaco, Qatar, Saudi Arabia, Singapore, Switzerland, United Arab Emirates, United Kingdom, United States. Parcels will arrive directly at their destination address in these countries, with no extra charges other than the amount paid at the time of the order.
**Orders to all other countries are sent Delivery Duty Unpaid - DDU - i.e. exclusive of any local sales taxes or customs duties. If you reside in a non EU country, we advise you to find out about local taxes and duties before placing an order on lagrange12.com.
Please be aware that any local sales taxes or customs duties will be charged directly to the customer by the courier for each order at the time of delivery and will not be refunded if the items are returned.
For more information email us at customercare@lagrange12.com
We inform you that we can request a Bank or Paypal double check of the first time transaction. This verification process could cause a delay of shipping process.
All our shipments are insured against theft and accidental damage at no additional cost to the Client.
Private U.S.A. citizens and non-U.S.A. citizens residing in the U.S.A. who import Internet goods from abroad are required to have a Social Security Number and must release this number willingly to the express courier or broker, in this case DHL.
For further information, please read our Terms and Conditions